2020. 2. 10. 01:51ㆍ카테고리 없음
How to Fix: 'Your Power Plan Information isn't Available'Infopackets Reader Cindy G. Writes:' Dear Dennis,I am running Windows 7 Pro and I'm trying to defrag my hard drive. I'm using Piriform Defraggler and it says that it will take over a day to complete. That's fine - however, every time I shut my monitor off and leave the computer to do its work, it keeps going to sleep. I have gone to the Power Options in the Windows Control Panel, but all I see is a message stating that 'Your power plan information isn't available'. I am completely perplexed by this as I have a Windows 7 laptop andmy Power Options allows me to edit my plan settings. I really need to get into the Power Optionson my PC so I can prevent it from going to sleep and/or hibernate.
Jul 8, 2013 - I click on power options to change when it can sleep and I get the error: (X) Your power plan information isn't available. HP ENVY dv6-7260er. Nov 4, 2016 - For no reason after installing Power Manager 6 the subject text appeared in my Windows Power Options. Pressing Fn+F3 in Lenovo Power.
Can you help? 'My response:Admittedly I have never experienced this issue before, so I asked Cindy if she would like me to connect to her computer using my, so that I could review and discuss the issue first-hand. Cindy agreed to my courtesy 15-minute free consultation.My first thought was that Cindy's user account was corrupt, so I activated the hidden Administrator account on her computer, then logged off of her account. I then signed on as the Administrator user (with no password), which then generated a new desktop environment.The idea here is this: usually - but not always - if a Windows feature doesn't work on one user account but works on another account, chances are thatyou are dealing with a corrupt account.
High Performance Power Plan Missing
However, this was not the case for Cindy. No matter what I tried, the error message 'Your power plan information isn't available' prevailed even under the Administrator's account.The second thing I tried was to configure Cindy's PC using minimal services(also known as a clean boot). The reasoning here is that one of her installed programs may be interfering with the Power Options. By disabling all non-Microsoft services, this may fix the issue. Unfortunately this did not work either.I'll explain how to diagnose both of these options a little further down -but for now, I'll try and get to the meat-and-potatoes of the problem. How to Fix: 'Your Power Plan Information isn't Available' when accessingPower OptionsI did a bit of research on the issue and found varying answers online, some of which did not apply to Cindy's circumstance because I was dealing with an older computer.
I then decided to try a few 'fixes' of my own. Hereis what I found:. Using an administrative command prompt, it may be possible to reset the Power Options feature to default settings.By resetting to default, it may clear whatever issue is preventing Cindy from using the Power Options, so that she canfinally disable the sleep mode. To do so: click Start, then type in 'cmd' (no quotes); wait for CMD.EXE or Command Prompt to appear in the list, then right click it and select 'Run as Administrator'. Next, highlight the text below with your mouse:PowerCfg -RestoreDefaultSchemesecho this is a dummy lineRight click over top of the highlighted text above, then select Copy from the dialogue menu. Now, go to the administrative command prompt you just opened and right click in middle of the black window.
The text you copied should now be output onto the screen.Important: at this point you should bookmark this page so you can come back to it, because the'powercfg' command requires that you reboot the system, then sign back in.After that, try the Power Options to see if you can access its settings. Dojust that, then come back to this page if your Power Options still isn'tworking, and proceed to Step #2 below. The next thing I tried was to disable and re-enable ACPI (Advanced Configuration and Power Interface) in the Windows Device Manager. This was the one that worked for Cindy.To do so: click Start, then right click 'My Computer' or 'This PC', and select Properties. The 'System' window will appear; click the'Device Manager' link near the top left of the Window. The 'Device Manager' window should then appear; scroll down to the 'System Devices' optionin the list, and click the arrow to expand its sub-list.
What you are looking for now is anything to do withACPI in the list - most notably in order of preference: 'ACPI Lid', 'ACPI Power Button', 'ACPI Sleep Button'. Anything else ACPI I didn't mention here, then: 'ACPI Fixed Feature Button', and 'Microsoft ACPI Compliant System'. Note: depending on your computer's hardware, you may not see every one of those items.Take note of the order of preference I have set above, then compare it to your own list of ACPI features. Then, using my order of preference - right click each feature and select 'uninstall'. If you have more ACPI features other than what I have mentioned above, go ahead and uninstall those, too. If Windows prompts you to reboot, do not reboot just yet until you've made it to the very last item in the list.If possible, try and save 'ACPI Fixed Feature Button', and 'Microsoft ACPICompliant System' last, as those are big ticket items.Note: In Cindy's case, she did not have the 'ACPI Fixed Feature Button' but instead had the 'Microsoft ACPI Compliant System' feature.
When I uninstalled the 'Microsoft ACPI Compliant System'(which happened to be the last item in the list), this started a multiple driver uninstall domino effect, including the removal of her video card driver- which is why I have listed things in order of preference. At this point, her screen resolution changedto 800x600 resolution (which looks very huge on today's hardware); shortly after the system asked to restart. Upon reboot, the system took a lot longer to reach the desktop because at this point,because Windows had to reinstall many drivers to reconfigure the system. Eventually we made it back to the desktop, and when I tried the 'Power Options' feature, it came back.Problem solved!
Windows Cannot Retrieve Power Plan
Enabling the Admin Account and Minimizing ServicesIf you're interested in trying the first two things I mentioned at the startof the article, please continue reading. To enable the hidden Administrator account to test whether or not youruser account is corrupt, do the following: click Start, then type in 'cmd'(no quotes); wait for CMD.EXE or Command Prompt to appear in the list, thenright click it and select 'Run as Administrator'.
Next, highlight the textbelow with your mouse:net user administrator /active:yesecho this is a dummy lineRight click over top of the highlighted text above, then select Copy fromthe dialogue menu. Now, go to the administrative command prompt you openedand right click in middle of the black window.
The text you copied shouldnow be output onto the screen.Now it's time to log off your account and sign in as the Administrator. Todo so: click Start - Shutdown, then click 'Log off'.
When you get back tothe Windows login screen, choose the Administrator user - there should be nopassword to enter and it may take a while before you get to the desktop.When you do reach the desktop, click Start, then type in 'Power Options';wait for Power Options to appear in the list, then click it and see if youcan adjust your settings. If that doesn't work, try Step #2 below.Important: on the other hand - if you do see the PowerOption settings with the Administrator user, then it means that youroriginal user account is most likely corrupt; in that case you will need tocreate a new user account and transfer over all your data to the newaccount.
Always get a message 'Your power plan information isn't available'. I can change the plan (normal one is Balanced) and I can see it change (radio buttons that is), but I can never look at any plan itself. System is shutting off the monitor (video that is) and there is no way to change the timing since I can't see the plan.
Power Plan Options Windows 10
I can even add a custom plan (again can't change values) and it will be the default. I regedit and see all of the three plans and their (guid) and it matches exactly what MS says the default values should be in all three normal plans. I can even reset the plans to their original using powercfg and I know this works since this deletes my custom plan and only the three main plans (Balanced, High Performance, and Power Saver) are there with exactly what MS states. I just can't display and change any plan.
Any help would be greatly appreciated as I am stumped!!! PS: I can get the monitor back on by hitting any key. I am just puzzled why my system will not display the power plan information. Similar help and support threadsThreadForumHow to Change Power Plan Settings in Windows 7This will show you how to change the settings for the power plan that you have selected to reflect how you want your Windows 7 computer to manage power usage.Here's How:1. Open the Start Menu, and type powercfg.cpl in the search.TutorialsI overclock my CPU by changing its FSB and I have scheduled (Task Scheduler) this script to run every time I logon to Windows. But I would like to schedule it to downclock when I pull the power cord and then overclock as I plug it back in. Is this possible?
It would also be nice if Windows changed.General DiscussionHow to Create a Shortcut to Change Power Plans in Windows 7 and Windows 8This tutorial will show you how to create or download shortcuts that will allow you to change or switch to the High Performance, Balanced, Power Saver, or a custom power plan instantly without having to go through Power.TutorialsHello to all,As my title says i just want to do that particular thing, if possible. I have a samsung laptop that has a preintalled program that changes to silent mode(low consumption)- normal mode and speed mode (high cunsuption plan). When i change to low or high plan i want to also change to.Themes and StylesI know the basics of the power plans, but where can I go to read about the detailed settings? Example being the Passive and Active feature. My laptop has no fans and would like to educate myself on this. Then there are the different levels of active & passive.Performance & MaintenanceOur SitesSite LinksAbout UsFind Us.